If you have concerns regarding services, please discuss those concerns with your therapist.
If you feel that your concerns have not been resolved, you may contact the Executive Director, Dr. Mark Riley at 972-422-8383 or firstname.lastname@example.org.
Should you believe that your rights as a client have been violated, you may file a formal complaint with the Texas Behavioral Health Executive Council at:
or call 1-800-821-3205, the 24-hour toll-free complaint system, or 1-512-305-7700
or by mail Texas Behavioral Executive Council
333 Guadalupe St, Tower 3, Room 900
Austin, Texas 78701
NOTICE TO CLIENTS
The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.
Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.
Please call 1-800-821-3205 for more information.